Enterprise 3CX IP PBX For Pakistan
Replace your legacy phone system with 3CX — the world's leading software PBX. Cloud, on-premise, or hybrid. Trusted by 600,000+ businesses globally. TekkPak handles everything from design to go-live.
BMW
Toyota
Air France
Pizza HutRecord, Review & Stay Compliant
3CX includes a built-in call recording system that works across IP phones, softphones, mobile apps, and call queues — no third-party add-on required. Configure recording per extension, per queue, or per SIP trunk, and store everything locally or on Amazon S3.
Whether you run a regulated business in finance or healthcare, a high-volume call centre, or a sales team in Lahore — TekkPak will configure your 3CX call recording system correctly from day one.
- Record all calls, external calls only, or let agents start/stop manually
- Enable queue-level recording for every customer interaction
- Store recordings on-server or route to Amazon S3 / NAS
- Set automatic retention policies to manage storage & compliance
- Supervisors can listen-in, whisper, or barge into live calls
- Available on 3CX Pro & Enterprise — TekkPak handles the upgrade
Compliance & Legal Protection
Maintain an auditable record of every call. Essential for finance, healthcare, and legal sectors operating in Pakistan.
Agent Training & QA
Coach agents using real call examples. Identify script gaps, improve tone, and run structured quality assurance programs.
Dispute Resolution
When a customer disputes what was said or agreed, your recording is the definitive, legally defensible answer.
Sales Intelligence
Review how top performers close deals and replicate winning behaviours across your entire sales team.
9 clear steps to configure 3CX call recording from scratch — written by TekkPak's certified engineers.
Read the Full Guide →The World's Leading Software PBX Platform
3CX is an open-standard, software-based IP PBX that replaces costly proprietary phone systems. It runs on Windows or Linux — in the cloud, on-premise, or hybrid — delivering enterprise voice, video, and messaging from a single platform.
Unlike legacy systems that lock you into expensive hardware and per-seat pricing, 3CX licences by simultaneous calls. Whether you have 10 or 10,000 extensions, you pay only for the concurrent calls you need.
- Fully software-based — no proprietary hardware lock-in
- Deploy on Google Cloud, Azure, AWS or your own server
- Licenced by simultaneous calls — not per extension
- Built-in video conferencing, WhatsApp, live chat & SMS
- iOS, Android & Windows apps for true mobility
- Integrates with Salesforce, HubSpot, Odoo, MS Teams & more
Everything Your Business Needs To Communicate
3CX unifies voice, video, messaging and call center capabilities into a single cost-effective platform — with zero per-agent pricing.
Advanced Call Queue Strategies
Configure round-robin, skills-based, or hunt group routing. Real-time SLA monitoring ensures no customer call is ever missed — full agent dashboards for managers.
Live Chat, SMS & WhatsApp
Manage all customer channels from one interface. Deploy a shared WhatsApp Business number, enable live chat, and handle SMS — no separate tools or extra cost.
Video Conferencing Included
Host unlimited video meetings via 3CX Meet — no app downloads, no extra cost. Eliminates the need for paid Zoom or Teams licenses for internal meetings.
iOS, Android & Desktop Apps
Let your team work from anywhere. Answer calls, respond to live chat, read WhatsApp messages, and access voicemail using the 3CX mobile and desktop clients.
Call Recording & Compliance
Record all calls for legal compliance and quality assurance. Train agents live with listen-in and whisper features. Archive to Google Storage, FTP, or SFTP.
CRM & ERP Integrations
Pop caller details automatically with Salesforce, HubSpot, Zoho, Odoo, and Microsoft Dynamics integrations. Know who's calling before you pick up.
Real-Time Agent Dashboard
Monitor call queues, agent availability, wait times, and SLA compliance from a live wallboard. Give supervisors complete operational visibility at a glance.
Facebook & Social Messaging
Route Facebook Messenger conversations directly to agents' 3CX web client and mobile apps — no separate tool needed, no missed social inquiries.
CarPlay & Android Auto
Stay connected on the road. Make calls, check voicemail, and view call history directly from your car's infotainment display — hands-free and safe.
Unlock Real-Time AI Intelligence
3CX's built-in AI layer delivers instant operational intelligence — automatically, on every call.
AI Sentiment Analysis
Automatically monitor the emotional tone of every call. Identify frustrated customers or star agents the moment a call ends — without listening to recordings.
Auto Call Summaries
3CX generates a concise, readable summary of every conversation automatically — saving supervisors hours of review time. Summaries are searchable and stored per call.
Advanced AI Wallboards
Combine sentiment scores, real-time queue lengths, wait times, and SLA compliance into a single live wallboard — display across TV screens in your operations centre.
Visual Call Flow Designer
Build complex IVR menus, auto-attendants, and call routing logic using 3CX's drag-and-drop Call Flow Designer. No coding required — fully manageable by non-technical staff.
Create flows for credit card authentication, callback scheduling, Text-to-Speech announcements, and business-hours routing — in minutes, not days.
- Drag-and-drop IVR and auto-attendant builder
- Text-to-Speech in multiple languages
- Business hours & holiday routing rules
- Connect to external APIs and databases
- Credit card & payment flow templates included
A+ Rated Built-In Security
3CX is independently rated A+ for security. Enterprise-grade protection is built in at every layer — not bolted on as an add-on.
Auto SSL Management
TLS certificates issued and renewed automatically. Zero manual renewal tasks or expiry risks.
Encrypted Traffic
All voice uses SRTP encryption. All web traffic travels over HTTPS. Zero unencrypted paths.
SIP Attack Defence
Real-time SIP threat detection. Automatic blacklisting of attacking IPs with global blocklist updates.
Auto Failover
Hot-standby failover keeps communications running even during server outages — zero manual intervention.
3CX vs Legacy PBX — Side by Side
See exactly why 600,000+ businesses have moved from legacy PABX systems to 3CX.
✅ 3CX IP PBX
- ✓ Software-based — deploy anywhere
- ✓ License by simultaneous calls, not per user
- ✓ Built-in video, WhatsApp, live chat & SMS
- ✓ iOS / Android / Windows apps included
- ✓ AI sentiment analysis & auto-summaries
- ✓ Easy self-managed web console
- ✓ Free updates & new features annually
- ✓ Cloud, on-premise, or hybrid deployment
- ✓ CRM integration — Salesforce, Odoo, HubSpot
- ✓ A+ independent security rating
❌ Legacy PBX / PABX
- ✗ Proprietary hardware — vendor lock-in
- ✗ Per-extension pricing escalates rapidly
- ✗ Voice only — no digital channels
- ✗ No mobile app — desk phones only
- ✗ No AI or analytics capabilities
- ✗ Complex, vendor-managed administration
- ✗ Expensive paid upgrades for new features
- ✗ On-premise only — no cloud option
- ✗ No CRM integration out of the box
- ✗ Limited security and no auto-patching
Choose How You Deploy 3CX
3CX adapts to your infrastructure — not the other way around. Three flexible paths, all supported by TekkPak end-to-end.
Cloud Hosted
Deploy on Google Cloud, Azure, or AWS. TekkPak manages setup, security hardening, domain configuration, and ongoing monitoring. Zero on-site hardware required.
On-Premise
Install 3CX on your own server inside your office. Full data sovereignty — all call recordings and logs stay within your network boundary. Ideal for regulated industries.
Hybrid Deployment
Run the 3CX core in the cloud with remote branch offices connecting via 3CX SBC. Ideal for multi-site businesses needing centralized management with local resilience.
Pakistan's #1 Certified 3CX Partner
TekkPak Technologies is Pakistan's premier authorised 3CX reseller and implementation partner. We don't just sell licenses — we architect, deploy, configure, and support your entire 3CX ecosystem.
From SIP trunk procurement from Pakistani VoIP carriers to IP phone provisioning, CRM integration, and ongoing Level 1–3 support — TekkPak is your single point of accountability.
- Certified 3CX engineers on staff in Pakistan
- Local support — Lahore, Karachi, Islamabad
- End-to-end project management, design to go-live
- SIP trunk sourcing from Pakistani carriers
- Post-deployment training for your IT team
- Annual license management & renewal reminders
Authorized Reseller
Official 3CX partner with full licensing authority for Pakistan
Full Implementation
From zero to production — hardware, SIP trunks, phones, and training
Local Support
Pakistan-based support team — real humans, fast response times
Complete Stack
3CX + IP Phones + Grandstream + Odoo ERP — one vendor, one invoice
What Our Clients Say
Rated 4.8 out of 5 by 127 businesses across Pakistan who deployed 3CX with TekkPak.
"TekkPak deployed 3CX across all 15 branches in under 10 weeks. Telecom cost savings alone paid back the investment within 4 months. Outstanding technical support throughout."
"We moved from Avaya to 3CX with TekkPak's help. WhatsApp integration and live chat in one platform completely transformed our customer service operation."
"No per-agent fees means our 80-staff operation pays the same as 30 users before. TekkPak's Odoo CRM integration was flawless. Highly recommended for Pakistan businesses."
Common Questions About 3CX in Pakistan
Technical and commercial answers about 3CX IP PBX deployment, licensing, and support in Pakistan.
C:\ProgramData\3CX\Instance1\Data\RecordingsLinux:
/var/lib/3cxpbx/Instance1/Data/RecordingsConfigure automatic archiving to Google Cloud Storage, FTP, or SFTP from Management Console → Recordings → Location.
Extend 3CX With TekkPak's Full Stack
3CX is the foundation. TekkPak pairs it with complementary solutions for a complete, integrated business technology platform.
3CX Call Center
Elevate 3CX into a full contact center — advanced queue management, agent performance reports, IVR automation, and inbound campaign management. No per-agent fees.
Explore →Grandstream IP Phones
Pair 3CX with Grandstream GXP and GRP series IP phones — enterprise HD voice, Bluetooth, Wi-Fi, and auto-provisioning via 3CX PnP. Pakistan's authorized distributor.
Explore →AI WhatsApp Chatbot
Deploy an AI-powered WhatsApp sales agent that qualifies leads, answers FAQs, and books appointments 24/7 — without a human agent. Integrates with 3CX queues.
Explore →Get 3CX IP PBX
In Pakistan Today
Start with a free 1-month trial. Talk to a certified 3CX engineer at TekkPak — no commitments, no jargon, just honest advice.